Shipping & Delivery Policy
Welcome to Upgrade! We strive to deliver your products quickly, safely, and efficiently. Below are the details of our shipping and delivery process:
What We Offer:
From earphones and neckbands to GPS trackers and more, we bring you 100% branded products that are reliable, stylish, and performance-driven. Whether you’re upgrading your personal gear or shopping for a loved one, we make it easier to choose trusted electronics — all in one place.
Shipping Locations
We currently ship across all major cities and towns in India. If your pin code is serviceable, you’ll be able to place an order.
Shipping Charges
Standard Shipping: ₹49 (Free on orders above ₹499)
Express Delivery: ₹99 (1–2 business days, where available)
Order Processing Time
All orders are processed within 24–48 business hours after successful payment.
Orders placed on weekends or holidays are processed the next business day.
Delivery Time
Standard Delivery: 3–7 business days
Express Delivery: 1–3 business days
Delivery times may vary based on location, courier delays, or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS.
You can track your order status anytime through our Order Tracking Page (replace with actual URL if available).
Delayed or Lost Orders
If your order is delayed beyond 7 business days, please contact us at [your support email/number].
In case of a lost shipment, we will either reship the product or issue a full refund, based on availability.
Packaging
All products are securely packed to ensure safe delivery. If you receive a package that is damaged or tampered, please refuse delivery and contact us immediately.