At UPGRADE, we offer safe and convenient payment options to ensure a smooth shopping experience for our customers.
Business & Legal Identity
This Payment Policy applies to UPGRADE, a legally registered proprietorship business in India.
UPGRADE operates strictly under the legal business name “UPGRADE”. The domain https://uupgrade.in is used solely as our official website address and does not represent a separate brand, company, or business entity.
Accepted Payment Methods
We currently accept the following payment methods:
1. Cash on Delivery (COD)
Any additional Cash on Delivery (COD) charges, if applicable, are clearly displayed at checkout before order confirmation.
2. Online Payments including:
* UPI
* Debit Cards
* Credit Cards
* Net Banking
All online payments are processed through secure, RBI-compliant third-party payment gateways such as Razorpay.
Payment Security
1. All online payments on UPGRADE (https://uupgrade.in) are processed through secure, encrypted payment gateways.
2. We do not store any sensitive payment information such as card numbers, CVV, or UPI PINs on our servers.
3. Your payment details are handled directly by the payment gateway provider in compliance with industry security standards.
Payment Confirmation
1. For online payments, orders are confirmed once the payment is successfully completed.
2. For Cash on Delivery (COD), order confirmation is subject to verification.
3. In case of payment failure, the order will not be processed.
Failed or Cancelled Payments
1. If an online payment fails but the amount is deducted, the refunded amount will be credited back to your original payment method by the bank or payment provider within 5–7 business days.
2. In case an order is cancelled before shipment, refunds will be processed according to our Cancellation Policy and Return & Refund Policy.
Pricing & Taxes
1. All prices listed on our website are in Indian Rupees (INR).
2. Applicable taxes are included in the product price unless stated otherwise.
If you have any questions regarding payments, please contact us at:
Customer Support
Business Name: UPGRADE Website Name: https://uupgrade.in Phone: +91 8167306944 E-mail: info@uupgrade.in Registered Office Address: OLD PADDA PUKUR, 1716, CHALTIA, BIHARI PARA, UNNAMED ROAD, PO & PS – BERHAMPORE, MURSHIDABAD, WEST BENGAL – 742407, India GSTIN: 19BJKPR7221N1ZH Working Days/Hours: Monday – Saturday / 10:00 AM – 7:00 PM Response Time: We aim to respond within 24 to 48 hours.
