At UPGRADE, we are committed to providing genuine and high-quality products to our customers. Please read the information below regarding product authenticity and warranty coverage.
Business & Legal Identity
This Warranty & Product Information page applies to UPGRADE, a legally registered proprietorship business in India.
UPGRADE operates strictly under the legal business name “UPGRADE”. The domain https://uupgrade.in is used solely as our official website address and does not represent a separate brand, company, or business entity.
Product Information
1. Products sold on UPGRADE are supplied with valid GST invoices.
2. Product condition (new, refurbished, or otherwise) is clearly stated on the individual product page, where applicable.
3. Product details, specifications, and included accessories are described on the product listing pages.
Warranty Information
1. Warranty coverage, where applicable, is provided directly by the respective manufacturer or brand, not by UPGRADE.
2. Warranty duration and terms may vary depending on the product and brand.
3. Warranty details are mentioned on the individual product pages or provided along with the product packaging.
Warranty Claims
1. For warranty-related issues, customers are required to contact the authorized service center of the respective brand.
2. UPGRADE does not handle warranty repairs or replacements unless explicitly stated on the product page.
3. Customers must retain the original invoice as proof of purchase for warranty claims.
Exclusions
1. Warranty does not cover damage caused by misuse, physical damage, water damage, or unauthorized repairs.
2. Consumable items and accessories may not carry warranty unless specifically mentioned.
If you have any questions regarding product authenticity or warranty information, please contact us at:
Customer Support
Business Name: UPGRADE Website Name: https://uupgrade.in Phone: +91 8167306944 E-mail: info@uupgrade.in Registered Office Address: OLD PADDA PUKUR, 1716, CHALTIA, BIHARI PARA, UNNAMED ROAD, PO & PS – BERHAMPORE, MURSHIDABAD, WEST BENGAL – 742407, India GSTIN: 19BJKPR7221N1ZH Working Days/Hours: Monday – Saturday / 10:00 AM – 7:00 PM Response Time: We aim to respond within 24 to 48 hours.
