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Need help? Call Us: +91 8167306944
Shipping & Delivery Policy
Welcome to UPGRADE. We are committed to delivering your orders in a timely, safe, and reliable manner. Please read our Shipping & Delivery Policy carefully to understand how orders are processed and delivered.
Business & Legal Identity
This Shipping & Delivery Policy applies to UPGRADE, a legally registered proprietorship business in India.
UPGRADE operates strictly under the legal business name “UPGRADE”.
The domain https://uupgrade.in is used solely as our official website address and does not represent a separate brand, company, or business entity.
Shipping Locations
We currently deliver orders across India. Orders can be placed only for PIN codes that are serviceable by our logistics partners at the time of checkout.
Shipping Charges
We offer FREE shipping on all orders across India.
There are no additional shipping charges at checkout.
Order Processing Time
After your order is successfully placed and payment is confirmed, we aim to process and dispatch it within 0–1 business day (Monday to Saturday, excluding public holidays).
Please note that processing time is separate from delivery time.
Transit Time
Once your order has been shipped, it typically arrives within 3–6 business days, depending on your location.
Estimated Total Delivery Time
Overall delivery generally takes 3–7 business days from the date of order confirmation. Delivery timelines may vary slightly based on your location or unexpected courier delays.
Order Cut-Off Time
Orders placed before 2:00 PM (GMT+05:30) Indian Standard Time (IST) will be processed on the same working day. Orders placed after this time will be processed on the next business day.
Shipping Partners
Orders placed on UPGRADE are shipped through trusted third-party logistics partners such as Shiprocket and its associated courier network. Delivery timelines depend on courier availability and PIN code serviceability.
Order Tracking
Once your order is shipped, you will receive a tracking link via email. You can use this link to track the current status of your shipment.
Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery timeline, please contact our customer support team at:
Email: info@uupgrade.in
Phone: +91 8167306944
In rare cases of lost shipments, we will arrange a replacement or refund, subject to product availability and verification.
UPGRADE remains responsible for the shipment until the order is successfully delivered to the customer’s address.
Packaging & Delivery Condition
All products are securely packaged to ensure safe delivery. If you receive a package that appears damaged, tampered, or opened, please refuse delivery and contact us immediately for assistance.
Customer Support
Business Name: UPGRADE
Website Name: https://uupgrade.in
Phone: +91 8167306944
E-mail: info@uupgrade.in
Registered Office Address: OLD PADDA PUKUR, 1716, CHALTIA, BIHARI PARA, UNNAMED ROAD,
PO & PS – BERHAMPORE, MURSHIDABAD, WEST BENGAL – 742407, India
GSTIN: 19BJKPR7221N1ZH
Working Days/Hours: Monday – Saturday / 10:00 AM – 7:00 PM
Response Time: We aim to respond within 24 to 48 hours.
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This policy may be updated from time to time, and any changes will be reflected on this page.